Servicing throughout the entire lifespan of your product
A broad range of after-sales services and support ensuring top-quality standards, fast problem resolution and the ability to establish a positive product experience. Our team is expertly trained in providing customer service, repairs and maintenance, on-the-spot training and know-how transfer.Read Case Study Read Case Study Shekofa Electric Services Shekofa Electric Services
Philips wanted to re-launch in the Iranian market after years of fragmented after-sales service creating distrust with the customers. Philips wanted to establish trust with the consumers by providing a consistent and quick service levels to its consumers
Shekofa created a dedicated team of after-sales service professionals working with experienced agents across the country connected with a impeccable after sale IT system to track every interaction with the consumers with a dedicated after-sales contact center.
Today after-sales service of Philips is a key driver in consumers decision in choosing Philips as their brand of choice.